# Dropped

This status primarily occurs when an email address previously had a **Hard bounce** status and is listed on the internal **Blacklist** in the EmailLabs panel. It may also arise in other scenarios, such as:

* The email address was flagged as **spam\_complaint**, indicating the recipient reported the email as spam.
* The email address was marked as **abuse**, pointing to reports of misuse related to email sending.
* The email address received the **other** designation, covering miscellaneous categories of problematic addresses not included in standard classifications.
* The email address was **unsubscribed**, meaning the user opted out of receiving further messages.
* The email address was identified as a **spam trap**, suggesting it was intentionally used to detect unsolicited mailing activities.

Additionally, this status may occur if the **daily or monthly sending limits** specified in the subscribed package are exceeded.

**⬅️ Detailed information on each status can be found in the drop-down menu on the left.**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.emaillabs.io/en/analytics-panel/email-deliverability/message-statutes/dropped.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.