> For the complete documentation index, see [llms.txt](https://docs.emaillabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.emaillabs.io/en/analytics-panel/email-deliverability/message-statutes/dropped.md).

# Dropped

This status primarily occurs when an email address previously had a **Hard bounce** status and is listed on the internal **Blacklist** in the EmailLabs panel. It may also arise in other scenarios, such as:

* The email address was flagged as **spam\_complaint**, indicating the recipient reported the email as spam.
* The email address was marked as **abuse**, pointing to reports of misuse related to email sending.
* The email address received the **other** designation, covering miscellaneous categories of problematic addresses not included in standard classifications.
* The email address was **unsubscribed**, meaning the user opted out of receiving further messages.
* The email address was identified as a **spam trap**, suggesting it was intentionally used to detect unsolicited mailing activities.

Additionally, this status may occur if the **daily or monthly sending limits** specified in the subscribed package are exceeded.

**⬅️ Detailed information on each status can be found in the drop-down menu on the left.**