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  • ๐Ÿ‘‹Welcome to EmailLabs!
  • ๐Ÿ”Security & Compliance
    • EmailLabs Safety Center
      • Scope and Purpose of Personal Data Processing
        • Cloudflare
      • ISO/IEC 27001, 27018 and 22301 Certifications
      • Security Testing
      • Security Measures
      • Document Templates
      • FAQ
  • ๐Ÿ’กFirst Steps
    • Completing Company Data
    • Changing the Login Password
    • GDPR Agreement
    • Creating a Password for the SMTP Server
    • Sender Authorization
    • Whitelabel (Custom Link Tracking)
    • Domain Security - SPF Record
  • โ˜๏ธCLOUD-BASED SMTP
    • SMTP Integrations
      • Cloud SMTP for eFitness
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for SALESmanago
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for User.com
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for Baselinker
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for Shoper
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for RedCart
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for Joomla!
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for PrestaShop
        • Sing up to EmailLabs
        • Integration Steps
      • Cloud SMTP for WordPress
        • Sign up to EmailLabs
        • Easy WordPress SMTP Plug-in
        • WP Mail SMTP Plug-in
        • Without the Plug-in
      • Cloud SMTP for Mautic
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for Selly
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for SOTE
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for IdoSell
        • Sign up to EmailLabs
        • Integration Steps
      • Cloud SMTP for AtomStore
        • Sign up to EmailLabs
        • Integration Steps
      • SMTP Relay Configuration
      • Outlook
      • Thunderbird
  • โœจEmailLabs API
    • API Documentation
  • ๐Ÿ“ˆAnalytics Panel
    • Dashboard
      • Selecting an SMTP Subaccount
      • Elements on the Dashboard
      • View Detailed Statistics
    • Reports
      • E-mail
        • Panel Navigation and Access Path
        • "Search" Section
        • "List" Section
        • Detailed Message Logs
      • Blacklist
        • Panel Navigation and Access Path
        • "Search" Section
        • "Search" Section
        • Adding an Address to the Blacklist
        • Blocked Domains
        • Export & Import
        • Blacklist Settings
        • Whitelist
      • Activity Report
        • Detailed Message Logs
      • Comparing Tags
      • Status Per Tag
        • Panel Navigation and Access Path
        • "Search" Section
        • โ€œAccount Statisticsโ€ Section
      • Technology and Geolocation
      • Feedback Loop Report
        • Feedback Loop Yahoo
      • Event API Logs
      • Report Per Domain
    • Administrator
      • Sender Authorization
        • From Domain Authorization - Configurator
          • Authorizing the Domain Hosted by Cloudflare
          • Authorizing the Domain Hosted by GoDaddy
          • Authorizing the Domain Hosted by cyber_Folks
          • Authorizing the Domain Hosted by home.pl
          • Authorizing the Domain hosted by Nazwa.pl
          • Authorizing the Domain Hosted by OVHcloud
          • Authorizing the Domain Hosted by zenbox
      • Users
        • Panel Navigation and Access Path
        • โ€žSearchโ€ Section
        • โ€žListโ€ Section
        • Editing the Userโ€™s Information
        • Managing The Roles
      • My Profile
        • Panel Navigation and Access Path
        • Changing the Administrator or Company Data
        • Changing the Account Password
      • Application Log
        • Panel Navigation and Access Path
        • โ€œSearchโ€ Section
        • โ€œListโ€ Section
      • API
        • Panel Navigation and Access Path
        • Generating the Keys
        • API Integration
        • Event API Settings (Webhooks)
      • General Settings
        • Blacklist Settings
        • Validity of Entries on the Blacklist
        • Bounce Number Before Blocking
        • Access to the Panel for Specified IP
        • Access to API for Specified IP
        • Deliverability Alerts
      • Tags
      • Message Templates
        • Sending Messages With Templates
      • GDPR
    • SMTP Accounts
      • Active Accounts
        • Panel Navigation and Access Path
        • Change Password
        • Application Settings
    • Functionalities
      • IP Authorization
      • Block Temporary Inboxes
      • Deep Linking
        • Deep Linking Configuration for Android
        • Deep Linking Configuration for iOS
      • Footer
      • Headers
      • Open Tracking and Link Tracking
        • Open Tracking
        • Link Tracking
      • Tags
      • UTM
      • Unsubscribe
        • Unsubscribe Page Provided by EmailLabs
        • Redirect to Customer Website and Add Email Address to Blacklist
        • List-Unsubscribe
      • Whitelabel (Individual Link Tracking)
        • Step 1: Adding a Record to the DNS Panel
        • Step 2: Configuration in the EmailLabs Panel
    • Authentications
      • SPF
        • If You Don't Have an SPF Record Yet
        • If You Already Have Other Services Included in Your Domain's SPF Record
      • DKIM
        • Individual DKIM
          • Adding a DNS Record
          • Configuration in the EmailLabs Panel
        • Sender Authorization
      • DMARC
        • Neutral DMARC Policy
        • Restrictive DMARC Policy
          • Configuring Your Return Path
      • S/MIME
      • BIMI
    • Email Deliverability
      • Message Statutes
        • Injected
        • OK
        • Softbounce
        • Spambounce
        • Hardbounce
        • Dropped
        • Open
        • Track
        • Feedback
    • Billings
      • Plan Change
      • Plan Cancellation
      • Payment Methods
      • Invoices
  • FAQ
    • System
    • Account
    • Sending and Deliverability
    • Analytics
    • Sender Authorization
    • EmailLabs Safety Center
      • Data Protection Officer
      • Data Controller
      • Entrustment and Further Entrustment of Personal Data Processing
      • Implementation of Information Security Management System
      • Risk Assessment
      • Business Continuity
      • Security Incident Management and Personal Data Breach Handling
      • Information Classification
      • Employees
      • Access Control and Access Management
      • Remote Access
      • Portable and Mobile Devices
      • Document Destruction
      • Server Security
      • Network Security
      • Logs
      • Data Security at Rest and in Transit
      • Physical Security
      • Cloud Computing
      • Data Protection Measures
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  1. FAQ
  2. EmailLabs Safety Center

Cloud Computing

Will the personal data entrusted for processing be processed in the cloud?

Yes, our service constitutes a specific form of public cloud computing, entirely created and managed by Vercom S.A. We do not use a third-party cloud service provider; instead, we are the provider. In understanding cloud computing, it encompasses not just commonly known resources or 'virtual space,' but also services, infrastructure, and platforms for application development. It should be identified as a hybrid solution, combining service, platform, and infrastructure. The term CPaaS (Communications Platform as a Service) has also become popular, referring to a solution dedicated to communication between businesses and their customers via a specialized platform that organizes this communication process.

Are external audits conducted for the cloud services provided?

Yes, a security audit based on the OWASP TOP 10 vulnerabilities and the OWASP ASVS methodology is conducted. Additionally, audits are performed in relation to ISO 27001 and ISO 27018 certification.

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Last updated 10 months ago