# Certifications

At VERCOM, we prioritize the highest standards of data protection and the security of our solutions. We have implemented numerous processes to verify our security measures and standards, which is reflected in the certifications we have obtained.&#x20;

By utilizing our services, you can achieve cost savings and scalability while maintaining robust security, business continuity, and regulatory compliance.

### What do our Certifications mean for your business?

* The security of your data and our infrastructure;
* Confirmation and verification of best practices and security principles applied at Vercom S.A.;
* Continuous development and improvement of solutions;
* Constant adaptation to new and dynamically changing requirements and regulations;
* Compliance with standards and regulations in the relevant area.

<table><thead><tr><th>Certificate</th><th>Description</th><th data-type="files">Document</th></tr></thead><tbody><tr><td><strong>ISO/IEC 27001:2022</strong> <br><br>Information Security Management</td><td>ISO/IEC 27001:2022 is an international standard standardizing Information Security Management Systems (ISMS). This standard specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system (for MessageFlow, REDLINK, EmailLabs, and SerwerSMS services).</td><td><a href="/files/n91Rak9SzNhwjgMPlZxq">/files/n91Rak9SzNhwjgMPlZxq</a></td></tr><tr><td><p><strong>ISO/IEC 27018:2019</strong><br><br>Protection of Personally Identifiable Information (PII) in Public Clouds</p><p></p></td><td>ISO/IEC 27018:2019 is an international code of practice intended to support the management of personally identifiable information (PII) in cloud computing. It is based on the general controls set out in ISO/IEC 27002 (for MessageFlow, REDLINK, and EmailLabs services).</td><td><a href="/files/mGOQ8Kco1liOvtrr1p7B">/files/mGOQ8Kco1liOvtrr1p7B</a></td></tr><tr><td><strong>ISO 22301:2019</strong> <br><br>Business Continuity Management Systems </td><td>ISO/IEC 22301:2019 is an international standard specifying requirements for a Business Continuity Management System (BCMS). This standard helps organizations identify potential threats to their operations and implement effective measures to ensure the capability to respond to incidents and rapidly recover from them (for MessageFlow, REDLINK, EmailLabs, and SerwerSMS services).</td><td><a href="/files/y7zXsmUoZKp6SuApFMfq">/files/y7zXsmUoZKp6SuApFMfq</a></td></tr></tbody></table>


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