This report enables you to check messages by their statuses. You can easily find all open, rejected or clicked messages and for example learn whether there is a problem with delivery to any of the e-mail service providers.


Allows search logs according to the following criteria:

Parameter Description
From/to Enter a time period from which the messages will be displayed.
Choose an activity type Enables display of all messages with a status that you have chosen.status.
E-mail address Enables display of all messages sent to a given user.
Message ID Finds a given message by its message ID.


This is a list of all your messages. This table’s columns refer to the following information:

Parameter Description Example
Date Time when system received a feedback message from incoming mail server. 2014-11-13 15:15:10
Email Email address, to which a message was sent.
Message ID Identification number of a given message. 78f963a9f32521@panel
Event Message status. ok, hardbounce, softbounce, dropped, spambounce
Account Account (user), from which a message was sent. number.login.SMTP
Actions Enables to check detailed information concerning a message. Click “more” in order to gain access to additional information.

After you click “more” the following data will be revealed.

Parameter Description Example
Sent on Information indicating when the message was sent. 2014-11-13 15:15:10
From E-mail address, from which the message was sent.
Subject Subject of your message. Thank you for registering.
Status date Time when a target server sent a message about delivery/bounce. 2014-11-13 15:15:10
Status Information about the message’s status. ok, hardbounce, softbounce, dropped, spambounce
Details Feedback information from EmailLabs server or from receiver’s incoming mail server. In blacklist
Tags List of tags, which user assigned to the message. registration, invoices, etc.
Opened Information indicating whether the message was opened (open tracking). Yes, No
Opened on Information indicating when the message was opened. 2014-11-13 15:15:10
Clicked Information indicating whether an attached link was clicked (link tracking). Yes, No
Clicked on Information indicating when an attached link was clicked. 2014-11-13 15:15:10
Click details Information indicating what happened with respective attached links: URL address and time of click. 2014-11-13 15:15:10