This report enables you to check messages by their statuses. You can easily find all open, rejected or clicked messages and for example learn whether there is a problem with delivery to any of the e-mail service providers.
Search
Allows search logs according to the following criteria:
| Parameter | Description |
|---|---|
| From/to | Enter a time period from which the messages will be displayed. |
| Choose an activity type | Enables display of all messages with a status that you have chosen.status. |
| E-mail address | Enables display of all messages sent to a given user. |
| Message ID | Finds a given message by its message ID. |
List
This is a list of all your messages. This table’s columns refer to the following information:
| Parameter | Description | Example |
|---|---|---|
| Date | Time when system received a feedback message from incoming mail server. | 2014-11-13 15:15:10 |
| Email address, to which a message was sent. | example@domain.com | |
| Message ID | Identification number of a given message. | 78f963a9f32521@panel |
| Event | Message status. | ok, hardbounce, softbounce, dropped, spambounce |
| Account | Account (user), from which a message was sent. | number.login.SMTP |
| Actions | Enables to check detailed information concerning a message. | Click “more” in order to gain access to additional information. |
After you click “more” the following data will be revealed.
| Parameter | Description | Example |
|---|---|---|
| Sent on | Information indicating when the message was sent. | 2014-11-13 15:15:10 |
| From | E-mail address, from which the message was sent. | example@yourdomain.com |
| Subject | Subject of your message. | Thank you for registering. |
| Status date | Time when a target server sent a message about delivery/bounce. | 2014-11-13 15:15:10 |
| Status | Information about the message’s status. | ok, hardbounce, softbounce, dropped, spambounce |
| Details | Feedback information from EmailLabs server or from receiver’s incoming mail server. | In blacklist |
| Tags | List of tags, which user assigned to the message. | registration, invoices, etc. |
| Opened | Information indicating whether the message was opened (open tracking). | Yes, No |
| Opened on | Information indicating when the message was opened. | 2014-11-13 15:15:10 |
| Clicked | Information indicating whether an attached link was clicked (link tracking). | Yes, No |
| Clicked on | Information indicating when an attached link was clicked. | 2014-11-13 15:15:10 |
| Click details | Information indicating what happened with respective attached links: URL address and time of click. | www.example.com 2014-11-13 15:15:10 |