Integration Steps

  1. Make sure to be connected to your third-party services.

  2. Sign in to your User.com dashboard.

  3. Go to Settings tab > SMTP settings.

  4. Click the “Create new” button to open SMTP server settings.

  5. Proceed to fill in the following fields:

    • SMTP server: enter the SMTP host address provided by EmailLabs.

    • User: enter your SMTP account name in this particular format: 1.youraccountname.smtp.

    • Password: use the password you set in the SMTP accounts tab > Active accounts > Actions > Change password.

    • Email address: enter the From email address that will be used to send your messages.

    • Reply-to address: choose the email address to which your clients can send their responses.

    • Sender Name: enter your sender’s name.

    • Port Number: enter one of the suggested SMTP ports.

    • SSL: one of the encryption options; enable when using port 465.

    • TLS: one of the encryption options; enable when using ports 587, 25, 2525.

  6. Click ‘Save changes’ to approve the new settings.

After saving the integration settings, try sending a test message to ensure the integration was done correctly.

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