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Feedback Loop Report

The Feedback loop is a functionality offered by some email providers that allows their users to report concerns regarding received messages. EmailLabs receives feedback loop statuses from five ESPs: Yahoo, Microsoft, WP (including o2), and AOL, thus allowing you to monitor reports from these platforms.
Go to Reports Tab > Feedback Loop Report to find the graph showing the number of abuse reports we obtained from the email providers. The graph is divided between particular ESPs.
feedback-loop
Straightforward information about abuses is available after signing into the EmailLabs panel in the Dashboard tab.
If you require more detailed data, use the logs in the Reports tab > Activity report. They allow you to check which messages were reported as abuse (they can be marked with a spam_complaint status). Remember that the email logs expire after a specific time (TTL), depending on the used account plan.
activity-report
Be aware that additional configuration is needed if you are using an account with a personalized DKIM key (for example, configured by domain authorization) and want to track abuse reports from Yahoo. Find out how to proceed by reading this instruction.
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