Integration Steps

1. Make sure to be connected to your third-party services.

2. Sign in to your User.com dashboard.

3. Go to Settings tab > SMTP settings.

4. Click the “Create new” button to open SMTP server settings.

   
5. Proceed to fill in the following fields:

   • SMTP server: enter the SMTP host address provided by EmailLabs.

   • User: enter your SMTP account name in this particular format: 1.youraccountname.smtp.

   • Password: use the password you set in the SMTP accounts tab > Active accounts > Actions > Change password.

   • Email address: enter the From email address that will be used to send your messages.

   • Reply-to address: choose the email address to which your clients can send their responses.

   • Sender Name: enter your sender’s name.

   • Port Number: enter one of the suggested SMTP ports.

   • SSL: one of the encryption options; enable when using port 465.

   • TLS: one of the encryption options; enable when using ports 587, 25, 2525.

     
6. Click ‘Save changes’ to approve the new settings.

After saving the integration settings, try sending a test message to ensure the integration was done correctly.