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Integration Steps

  1. 1.
    Make sure to be connected to your third-party services.
  2. 2.
    Sign in to your User.com dashboard.
  3. 3.
    Go to Settings tab > SMTP settings.
  4. 4.
    Click the “Create new” button to open SMTP server settings.
  5. 5.
    Proceed to fill in the following fields:
    • SMTP server: enter the SMTP host address provided by EmailLabs.
    • User: enter your SMTP account name in this particular format: 1.youraccountname.smtp.
    • Password: use the password you set in the SMTP accounts tab > Active accounts > Actions > Change password.
    • Email address: enter the From email address that will be used to send your messages.
    • Reply-to address: choose the email address to which your clients can send their responses.
    • Sender Name: enter your sender’s name.
    • Port Number: enter one of the suggested SMTP ports.
    • SSL: one of the encryption options; enable when using port 465.
    • TLS: one of the encryption options; enable when using ports 587, 25, 2525.
      smtp-settings-user.com
  6. 6.
    Click ‘Save changes’ to approve the new settings.
After saving the integration settings, try sending a test message to ensure the integration was done correctly.